Shipping
Belgium & Netherlands
| SHIPPING METHOD | DELIVERY TIME |
| Pickup in Dendermonde (BE) | by appointment via email or WhatsApp |
| Service point delivery (Bpost pickup point) | shipping on Tuesday and Thursday (delivery 1-2 working days later) |
| Shipping with tracking | shipping on Tuesday and Thursday (delivery 1-2 working days later) |
Shipping of orders takes place on Tuesdays and Thursdays. You can track the shipment online using the tracking code you will receive via email (it may also end up in your spam folder). Orders over €100 are shipped for free with tracking.
| ORDER DAY | SHIPPING DAY |
| MONDAY | shipping on Tuesday |
| TUESDAY |
before 14:30 - shipping on Tuesday after 14:30 - shipping on Thursday |
| WEDNESDAY | shipping on Thursday |
| THURSDAY | before 14:30 - shipping on Thursday after 14:30 - shipping on Tuesday |
| FRIDAY | shipping on Tuesday |
| SATURDAY | shipping on Tuesday |
| SUNDAY | shipping on Tuesday |
Rest of the world
International shipping (with tracking code): price depends on shipping destination (5-14 working days)Pre-order
Pre-order items will be shipped as soon as they are in stock. An estimated delivery time is always provided on the product page. If you ordered multiple (non-pre-order) items together with your pre-order, the entire order will be shipped once the pre-order item is in stock. If you would prefer to receive part of your order earlier, please send an email with your order number to arrange an interim shipment (additional shipping costs may apply).